Welcome to Fauna’s Privacy Policy

At Fauna, we’re all about creating great experiences, and that starts with how we treat your information.

We’re committed to protecting your privacy and making sure you know exactly what happens when you share your details with us, whether you’re just browsing our site or working with us as a client. This policy explains what information we collect, how we use it, and your rights.

We are following UK GDPR, the Data Protection Act 2018, and all the latest UK privacy rules.

Who we are

We’re an employee experience agency based in the UK. If you have any questions about this policy or your data, you can reach us at email: Info@thefauna.co.uk

What information do we collect?

Depending on how you interact with us, we might collect:

Contact details: Your name, company, job title, email, and phone number
Business info: Address and billing details
Messages: Any emails or messages you send us
Project info: Details about your employee experience needs
Payment info: For invoicing and payments
Website data: Your IP address, browser type, and how you use our website (via cookies and analytics)
Enquiry details: Anything you tell us when you get in touch

How do we collect your information?

We collect information in a few ways:

Directly from you – when you fill out a form, email us, or become a client
Automatically – through cookies and analytics when you visit our website
From third parties -like partners or referrals (but only with your permission)

Why do we use your information?

Here’s why we use your data:

To work with you: So, we can provide our services, manage projects, and handle payments
To improve our website: We look at analytics to see what’s working and what’s not
To keep in touch: If you’re happy to hear from us, we’ll send updates or marketing (but only if you say yes)
To meet legal requirements: Like keeping records for tax or regulatory reasons

We only use your data when we have a good reason. Usually because it’s needed for our contract with you, we have a legitimate business interest, you’ve given consent, or the law requires it.

Who do we share your data with?

We only share your information when we need to, for example:

With trusted service providers like our website host or payment processor
With professional advisors such as our accountants
With government bodies if the law says we must

We never sell your data to anyone.

Do we transfer data internationally?

Sometimes, our service providers might be outside the UK. If that happens, we make sure your data is protected with proper safeguards.

How long do we keep your data?

We only keep your data for just as long as we need it:

Client data: Up to 7 years after our work together for legal reasons
Website analytics: Up to 26 months
Enquiries: Up to 2 years if you don’t become a client
Marketing: Until you unsubscribe

Your Rights

You have lots of rights over your data, including:

Access: See what data we have about you
Correction: Fix anything that’s wrong
Deletion: Ask us to delete your info (in some cases)
Restriction: Limit how we use your data
Portability: Get your data in a portable format
Objection: Say no to certain uses (like marketing)

Just email us if you want to use any of these rights.

Concerns or complaints?

If you’re worried about how we handle your data, let us know. You can also contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

Updates to this policy

We may update this policy from time to time. We’ll always post the latest version here.

Last updated: 30/06/2025